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Welcome to Outlet Suit Refined Store (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website www.suitrefined.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Commitment to You

At Outlet Suit Refined, we specialize in premium menswear for the discerning gentleman who values quality, craftsmanship, and refined style. Our terms reflect this commitment to excellence in every transaction.

2. User Obligations and Responsibilities

As a valued customer, we ask that you:

  • Provide accurate and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Use the website only for lawful purposes and legitimate purchases
  • Review all order details carefully before submission
  • Comply with all applicable laws and regulations regarding online purchases

3. Product and Service Description

We offer carefully curated menswear including:

  • Banded Collar Shirts and French Cuff Shirts
  • Boys Suits & Tuxedos
  • Business and Church attire
  • Special occasion wear for Cruises and Job Hunting
  • HATS and other ACCESSORIES

Product Features:

  • Premium fabrics including Linen and Houndstooth
  • Refined designs like Mandarin Collar/Nehru and Modern Fit
  • Quality construction including Half Canvas options

We make every effort to display products accurately, but colors may vary slightly due to monitor settings.

4. Order and Payment Terms

Order Process

Orders are processed within 1-2 business days after quality inspection. We reserve the right to refuse or cancel any order for reasons including:

  • Product unavailability
  • Suspected fraudulent activity
  • Errors in product or pricing information
  • Shipment restrictions to your region

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. You authorize us to charge the full amount to your selected payment method upon order confirmation.

5. Shipping Policy

We serve clients worldwide (excluding select Asian regions and remote areas) through our premium shipping partners:

Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after dispatch)

For urgent occasions (Church, Cruise, or Job Hunting attire), please contact our concierge at [email protected] for expedited solutions.

6. Returns and Refinements

Our 15-Day Refinement Guarantee allows returns of unworn items with tags attached in original packaging.

Non-Returnable Items

  • Custom tailored suits (including Boys Suits & Tuxedos)
  • Final sale items
  • Accessories (HATS and intimate apparel for hygiene reasons)

Return Process

  1. Email [email protected] within 15 days of delivery
  2. Include order details and reason for return
  3. Receive return authorization and instructions
  4. Ship items with RMA number visible

Refunds process within 5-7 business days after inspection at our atelier. Original shipping fees are non-refundable.

7. Intellectual Property

All content on this website, including designs, text, graphics, and logos, is the property of Outlet Suit Refined Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Liability Limitations

Outlet Suit Refined Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays in delivery beyond our reasonable control
  • Minor variations in product color or fit
  • Customs fees or import duties in your country

Our total liability for any claim related to your purchase shall not exceed the purchase price of the item in question.

9. Governing Law

These Terms shall be governed by the laws of the State of North Carolina, USA. Any disputes shall be resolved in the courts of Randolph County.

10. Contact Information

Outlet Suit Refined Store
1303 Ingram Road, Asheboro, NC 27203 USA
Phone: +1 (336) 629-1123
Email: [email protected]

Our concierge service is available during business hours to address any questions about these Terms.